AOA e-News Letter

 
 
 

 

Pakistan     Syed Tahir Shahbaz, Federal Ombudsman Pakistan elected President of Asian Ombudsman Association.

Syed Tahir Shahbaz, Federal Ombudsman Pakistan has been elected  as President of Asian Ombudsman Association (AOA) during International Ombudsman Conference held at Istanbul Turkey; Thereby, Pakistan could retain this honour being held since long in the past. President of the Republic of  Turkey Mr. Tayyip Erdogan inaugurated the Conference. During election process, China proposed  Pakistan for Presidentship, Japan and Turkey seconded the move. Pakistan was elected un-opposed President for next four years. Speaking on the occasion, Syed Tahir Shahbaz thanked all the member countries for reposing confidence on the leadership of Pakistan. The Members  also appreciated the performance of AOA Secretariat in  running the affairs of the Association so well . As result of election, following new Board was constituted:

  1. President:  Syed Tahir Shahbaz, Federal Ombudsman  Pakistan
  2. Vice President:  Ms. Elmira Suleymanova, CHR, Azerbaijan
  3. Secretary:  Ms. Winnie Chiu Wai-yin, Ombudsman, Hong Kong-China
  4. Treasurer:  Mr. Justice Hassan Darvishian, President, GIO, Iran.
  5. Director:  Mr. Li Shulei,Vice Chairman, NCS ,  China.
  6. Director:  Mr. Shiraiwa Suguru, Director General, AEB, Japan.
  7. Director: Prof. Amzulian Rifai ,  Ombudsman  Indonesia.
  8. Director: Ms. Pak Un-Jong  Chairman, ACRC,  Korea.
  9. Director:  Mr. Seref Malkoc, Chief Ombudsman,  Turkey

For  More Pictures of Conference please see……

 
 
 
 

 

HONG KONG-CHINA   Ombudsman probes Leisure and Cultural Services Department’s regulation of public coaching activities at public swimming pools

The Ombudsman, Ms Winnie Chiu, today (14 November) announced a direct investigation to examine the Leisure and Cultural Services Department (LCSD)’s regulation of public coaching activities at public swimming pools.

 

For more See……

 
 

AZERBAIJAN   Ombudsman delivered a speech in the roundtable event dedicated to the rights of IDPs

The Office of the United Nations High Commissioner for Refugees (UNHCR) organized a roundtable on the topic of “Assistance by the UNHCR to IDPs in Azerbaijan”. The meeting was aimed at expanding networking and coordination work and brought together representatives from state bodies, international organizations, NGOs and mass media.

 

For More……
 
 
 
 

 

HONG KONG-CHINA   Ombudsman introduces new incentive for promoting good public administration

The Ombudsman of Hong Kong, China, Ms Winnie CHIU,
presented the Ombudsman’s Awards 2019 on 8 November 2019 to four public organisations and 54 public officers for their exemplary performance in complaint handling and quality services in public administration.

 

For more See……

 
 

HONG KONG-CHINA   Ombudsman Hong Kong introduces new incentive for promoting good public administration

At the Presentation Ceremony of The Ombudsman’s Awards on 8 November 2019, the Ombudsman of Hong Kong, China, Ms Winnie Chiu, emphasised that the promotion of good public administration is the primary focus of the Office of The Ombudsman’s work. Following its complaint handling and direct investigations, the Office makes recommendations for improvement and proactively monitors the progress of implementation. In addition to holding the annual Awards, the Office has introduced a new incentive of issuing appreciation letters to public officers in recognition of their efforts to resolve complaints.

 

For More……
 
 
 
 

 

HONG KONG-CHINA   Ombudsman Hong Kong announces results of own motion investigation

The Ombudsman of Hong Kong SAR, Ms Winnie CHIU, announced on 14 November, 2019, the results of an own motion investigation on the notification mechanism and arrangements for imprisoned singleton public rental housing tenants.

 

For more See…..

 

 
 
 

 

TURKEY   2nd Istanbul International Ombudsman Conference on Principles of Good Administration and Ombudsman is scheduled on 17-19 November, 2019

On  17-20 November, 2019 there will be a Mega Event of Ombudsmanship in Turkey. it will include:-

  1. 2nd Istanbul International Ombudsman Conference on “Principles of Good Administration and Ombudsman”
  2. Asian Ombudsman Association(AOA): General Assembly and Board of Directors Meetings.
  3. OIC Ombudsman Association(OICOA): General Assembly  and Steering Committee Meetings.

Hallmark of the Event  is  the Elections of the Board of Directors and General Assembly Meetings of  the two Ombudsman Organizations.

For Schedule please see……

 

 

                                       NOVEMBER

TURKEY    MONTH OF THE OMBUDSMANSHIP

In November 2019, besides election of the Boards of Asian Ombudsman Association and OIC Ombudsman Association in Turkey , Directors of International Ombudsman Institute in Asian Region are also being elected :-

 

 

 

1. Justice (R) Shahnawaz Tariq

Ombudsman for Protection against Harassment of Women At    Workplace. Sindh-Pakistan

 

 

 

2. Ms Winnie Chiu Wai-yin

Ombudsman, Hong Kong  

 

 

 

3. Mr. General Viddhavat Rajatanun

Chief Ombudsman, Thailand.

 
 
 
 

 

HONG KONG-CHINA   The Cheif Executive of Hong Kong awarded ex-Ombudsman SBS

Ms. Connie Lau Yin Hing, JP, former Secretary of Asian Ombudsman Association (AOA) and Ombudsman of HKSAR, has been awarded Silver Bauhinia Star (SBS) from the Chief Executive of Hong Kong, China, in recognition of her life-long commitment and exemplary service to citizens.During her tenure as Ombudsman of HK, Ms. LAU led her office in advancing public interest and prompting improvements in public governance by impartially redressing grievances against maladministration by the Government and public bodies. Her extraordinary service to Asian Ombudsmen as an icon and leader set a good role model to our Members.

For more picture of award ceremony……

 

Mr. Justice Naser Seraj, Ex-President of GIO of IR Iran

IRAN    Ex-President of GIO of Islamic Public of Iran, Mr. Justice Naser Seraj have issued a farewell letter to Friends and colleague of AOA.

Mr. Justice Naser Seraj,Ex President General Inspection Organization(GIO) of Islamic Republic of Iran convey his sincere appreciation to all collegues of AOA for their efforts to promote integrity throughout worlds and wellbeing of humanity He further said that “I am so pleased to serve the country from 2013 to 2019 as the President of Organization. As one of the Judge of Islamic Republic of Iran, Now I have to serve in a different field. I have enjoyed  my time working with you all and  I treasure the huge supports from you all during my term at GIO. Your dedication to enhance integrity throughout the globe is truly appreciated beyond any words. Again, I thank your for your friendship and cooperation and I hope your continued supports  will be given to the GIO of IR Iran and the new President of the Organization ”  .
 For Farewel letter please see……

 
 

AZERBAIJAN   The Ombudsman of Azerbaijan participated at the conference on “Religion and Human Rights”

The Ombudsman Institution of Azerbaijan, State Committee on Affairs with Religious Associations, Law and Human Rights Institute of the Azerbaijan National Academy of Sciences jointly organized a conference on “Religion and Human Rights” in Baku.

 

For More……
 
 

International Ombudsman Institute(IOI)    12th IOI World Conference – Registration now open

The Office of the Ombudsman of Ireland is delighted to be hosting the 12th International Ombudsman Institute World Conference and General Assembly in Dublin from 17-22 May 2020.

For More please……
 
 

AZERBAIJAN    Ombudsman took part in the 11th International Conference of the Ombudsman for the Armed Forces

The representatives of the Azerbaijani Ombudsman participated at the 11th International Conference of the Ombudsman Institutions on Armed Forces held on 28-29 October 2019 in Sarajevo, Bosnia and Herzegovina.

 

For More……
 

 

ARMENIA    Policy fully accepted Ombudsman´s recommendations on arrestees´ rights

The draft decision of the Armenian Government on making changes in the internal regulation of places for keeping arrestees in the RA Police system was submitted for the opinion of the Human Rights Defender of the Republic of Armenia. The study of the project indicates that it fully reflects the recommendations made by the Ombudsman.

 
 

AZERBAIJAN   The representative of Azerbaijani Ombudsman took part at international event in Spain

The next meeting of Asylum and Migration Working Group (A&M WG) of the European Network of National Human Rights Institutions (ENNHRI) was organized on October 9-11, 2019, in Madrid, Spain.The event brought together representatives from different European ombudsman institutions, officials of CoE, GANHRI, UNHCR and other international organizations.

 

For More……
 

IRAN    General Inspection Organization has new President

H.E. Justice Hassan Darvishian has been elected as the new President of the General Inspection Organization (GIO) of Iran. He succeeds H.E. Justice Naser Seraj, who held the position in the previous years.
 For More……

 
 
Hong Kong Ombudsman Ms Winnie Chiu Wai-yin
 

 

HONG KONG-CHINA    Hong Kong Ombudsman presents results of two direct investigation reports

Hong Kong Ombudsman Winnie Chiu, announced the results of two direct investigations reports: one on “Mechanism for Identifying and Reporting Suspected Child Abuse Cases” and one on “Government’s Planning and Arrangements for Ancillary Facilities for Electric Private Vehicles”.

For More……

 
 

AZERBAIJAN    The Lanzarote Convention was ratified by Azerbaijan

The Council of Europe Convention on Protection of Children against Sexual Exploitation and Sexual Abuse, also known as “the Lanzarote Convention” was ratified by the Parliament of the Republic of Azerbaijan. The Ombudsman addressed the letter of thanking to the President of the Republic of Azerbaijan for his initiative regarding the ratification.

 

 
For More……
 

 

 

 

THAILAND    Thai Ombudsman visits colleagues in Australia and New Zealand

From 30 August to 8 September 2019 Chief Ombudsman of Thailand and IOI Treasurer Mr. Viddhavat Rajatanun led a delegation consisting of Ombudsman Boon Tapanadul, Ombudsman Somsak Suwansujarit, Secretary-General Raksagecha Chaechai, and staff from the office of the Ombudsman Thailand (OMT), to Perth, Western Australia and Wellington New Zealand.

For More……

 
 
 

AZERBAIJAN    The Chief of Azerbaijan Ombudsman Office participated in the OSCE Human Dimension Implementation Meeting in Warsaw

The Chief of Azerbaijan Ombudsman Office, Mr. Aydin Safikhanli spoke about human rights reforms in Azerbaijan, national action programs and strategies, increased social wellbeing and the activity of the Azerbaijani Ombudsman in the field of human rights protection and promotion at the OSCE Human Dimension Implementation Meeting held on 16-27 September in Warsaw, Poland. He mentioned the National Action Plan on Eliminating and Combating Domestic Violence in Azerbaijan for 2019-2023, the National Action Plan on Gender Equality for 2019-2024, Azerbaijan National Strategy for Children for 2019-2029.

 

For More……
 

 

ARMENIA    Human Rights Defender’s statement concerning letters sent to news websites

The competent representative of the RA Investigative Committee gave public clarification that the RA Investigative Committee had sent official letters to the editorial administration of Armlur.am and Hayeli.am news websites with regard to the criminal proceeding initiated into circumstances of the former head of the RA Police Hayk Harutyunyan’s death.

 
 
 

AZERBAIJAN   Combating discrimination takes important place in the activities of Azerbaijani Ombudsman

Ombudsman organizes regular meetings and public awareness campaigns with different groups of population including minorities, local and religious communities in different regions of the country, learning their problems and taking necessary measures in resolving them said Zaur Valimammadli, the chief of the international relations department of the Ombudsman Institution, at the High-Level Conference devoted to the 25th anniversary of the European Commission against Racism and Intolerance (ECRI) in Paris, France. He emphasized the importance of public awareness for identification of hate speech or discrimination cases. He also mentioned that the Ombudsman closely cooperates with international organizations for bringing national legislation in line with international law and standards in effective combating discrimination, hate speech and intolerance. With this purpose Azerbaijani Ombudsman joined the CoE/EU Good Governance Partnership regional project “Strenghening the access to justice through non-judicial redress mechanisms for victims of discrimination, hate crime and hate speech in Eastern Partnership countries”.

 

For More……
 

TATARSTAN    Sariya Saburskaya held the School of legal knowledge for conscripts

The classes of the School of Legal Knowledge for draftees and their parents, which we hold together with the Military Commissioner, contribute to the formation of future draftees of a true and objective view of the service.

 For More……

 
 
 

AZERBAIJAN     Combating discrimination takes important place in the activities of the Ombudsman

The Azerbaijani Ombudsman organizes regular meetings and public awareness campaigns with different groups of population including minorities, local and religious communities in different regions of the country, learning their problems and taking necessary measures in resolving them, said Zaur Valimammadli, the chief of the international relations department of the Ombudsman Institution, at the High-Level Conference devoted to the 25th anniversary of the European Commission against Racism and Intolerance (ECRI) in Paris, France.

 

For More……
 
 

TATARSTAN    Sariya Saburskaya spoke about the fight against illicit trafficking of alcohol

In order to identify violations of the law in the field of production and turnover of ethyl alcohol, alcohol and alcohol-containing products, there are special categories in the People’s Control, namely “violation of the rules for the sale of alcohol and alcohol-containing products” and “illegal production and trafficking of ethyl alcohol, alcohol and alcohol-containing products “.

 For More……

 
 

 

 

 

Pakistan     Ombudsman Secretariat and UNICEF Sign Letter of Intent to Strengthen Child Protection System

Federal Ombudsman Secretariat and United Mations Children’s Fund(UNICEF) in a simple ceremony held at the Wafaqi Mohtasib Secretariat, Islamabad on 23 September, 2019, signed a Letter of Intent (LOI). Hon;ble Wafaqi Mohtasib Syed Tahir Shahbaz and Ms. Abida Girma, UNICEEF Representative in Pakistan signed the LOI on behalf of their respective institutions.
For More……

 
 
 

AZERBAIJAN     Azerbaijani Ombudsman marks the International Day of Peace in the country

The Ombudsman annually held Peace month-long campaign throughout the country from 21 August-21 September. In the framework of the whole month central and local executive bodies, in cooperation with international organizations, educational institutions, NGOs and media outlets hold round tables, conferences, competitions and exhibitions on the relevant topic.

For More……
 

Ms. Pak Un-Jong
Chairman,
Anti-Corruption & Civil Rights Commission (ACRC)

 

KOREA     ACRC and Korea Press Foundation cooperate in running educational program to raise journalists’ awareness of protection for whistleblowers

For the first time, an educational course on the protection system for corruption reporters and public interest whistleblowers was conducted for trainee journalists who just started their careers in the field of journalism.

For More……
 
 
Syed Tahir Shahbaz 
Federal Ombudsman of Pakistan
 

 

Pakistan   Federal Ombudsman Inspect One Windows Facilities Desks at Karachi & Quetta Airpots

On the direction of Wafaqi Mohtasib Secretariat, One window facilities desks have been established at eight(8) international Airports to facilitate Overseas Pakistanis and International passengers. The representatives of 12 departments i.e. FIA, NADRA, OPF, Immigration & Passport, ANF,CAA remain there for 24 hours to facilitate passengers
For More……

 
 
 

AZERBAIJAN     Azerbaijani Ombudsman ensured the rights of stateless person

The citizenship status of Viktor Seryakov, a Russian origin person who lived in Azerbaijan for a long time without any affirmative document, was determined as a result of the Ombudsman’s immediate reaction.The Ombudsman of Vladimir oblast expressed her gratitude for sensitive approach to the Russian citizen in her letter addressed to the Ombudsman of Azerbaijan.

For More……
 

 
 
 

Asian Ombudsman Association(AOA)     Schedule for the 22nd Meeting of the Board of Director, 16th General Assembly Meeting and Conference of Asian Ombudsman Association issued :

The 22nd Meeting of Board of Director of Asian Ombudsman Association(AOA), 16th General Assembly Meeting of AOA and Conference of Asian Ombudsman Association will be held on 17-19 November, 2019 in Istanbul, Turkey; Election of the Board of Directors of AOA will  be held.

For More……
 

 
 
 

OIC Ombudsman Association(OICOA)   Schedule for the Steering Committee and General Assembly Meeting OIC Ombudsman Association(OICOA) issued :

The Meeting of Board of Steering Committee and General Assembly Meeting OIC Ombudsman Association(OICOA) will be held on 17-19 November, 2019 in Istanbul, Turkey; Election of the Board of Directors of OICOA will  be held.

For More……
 

 
 
 

Forum of Pakistan Ombudsman(FPO)     The 23rd Meeting of Forum of Pakistan Ombudsman Held on 6th September, 2019 at Nathiagali Abbottabad:

The 23rd Meeting of Forum of Pakistan Ombudsman Held on 6th September, 2019(Friday) at Nathiagali Abbottabad, which was chaired by the Hon’ble Wafaqi Mohtasib, Mr. Tahir Shahbaz, and coordinated by Mr. Abdul Khaliq, Secretary FPO.

 
 

TATARSTAN     Saria Saburskaya attended the ceremony of handing over keys to new ambulances to medical personnel

The fleet of healthcare institutions of municipal districts of the republic has replenished with 42 new ambulances, a total of 187 vehicles will be delivered this year.;

 For More……

 
 
 

AZERBAIJAN     Azerbaijani Ombudsman proposes tripartite collaboration among Ombudsman, State Migration Service and IOM country office.

The Ombudsman received the Chief of the International Organization for Migration (IOM) Mission to Azerbaijan Mr. Vladimir Giorgiyev. During the meeting, the Ombudsman gave broad information about the activity in protection of migrants’ rights, including monitoring in capacity of the NHRI and national preventive mechanism.

 

For More……
 
 
 

AZERBAIJAN     Ombudsman meets delegation from Japan

The Azerbaijani Ombudsman received the delegation led by Mr. Hideo Ohnishi, the Parliamentary Vice-Minister for Internal Affairs and Communications of Japan. The delegation was accompanied by Mr.Akiro Sanno, an attaché of the Embassy of Japan in Azerbaijan.

For More……
 

 

ARMENIA    Parliament adopted legislative package based on monitoring of Human Rights Defender

Under the new Constitution of 2015 the mandate of the Human Rights Defender (HRD) has been expanded by including the power to facilitate the improvement of the regulatory legal acts related to human rights and freedoms. Following the Constitutional Amendments, a new Constitutional Law on Human Rights Defender of the Republic of Armenia was adopted in December 2016. Within this constitutional function, a new practice of reflecting monitoring results in draft laws by the HRD Office is being exercised.

 For More……

 
 
 

TATARSTAN    Sariya Saburskaya monitored observance of citizens’ rights during the elections

On the day of the election of deputies of the State Council of the Republic of Tatarstan of the sixth convocation on September 8, 2019, the Commissioner for Human Rights in the Republic of Tatarstan monitors the observance of citizens’ rights during the elections.

 For More……

 
 

TATARSTAN    Sariya Saburskaya held joint reception of citizens with the Ministry of Labor, Employment and Social Protection

7 citizens addressed the Commissioner for Human Rights in the Republic of Tatarstan and the Deputy Minister of Labor, Employment and Social Protection of the Republic of Tatarstan as part of a joint reception.

 For More……

 
 
 

TATARSTAN    Ombudsman’s representatives visited the Center for temporary detention of foreign citizens

In order to assist migrants in resolving their personal issues, explaining to them their rights and obligations, finding a solution to the problems that have developed as a result of their actions, employees and public assistants of the Commissioner for Human Rights in the Republic of Tatarstan visit this Center every month.

 For More……

 
 

 

 

Pakistan    Syed Tahir Shahbaz, Ombudsman of Pakistan participates the solidarity Hour with the Peoples of Indian held Kashmir(IHK) on 30.08.2019 at Prime Minister Secretariat, Islamabad

Syed Tahir Shahbaz, Ombudsman of Pakistan participates the solidarity Hour with Peoples of Indian held Kashmir(IHK) on 30.08.2019 at Prime Minister Secretariat, Islamabad, where the Prime Minister of Pakistan, Mr Imran Khan addressed the rally

 
 
 

AZERBAIJAN   Ombudsman meets Council of Europe Commissioner for Human Rights

The Ombudsman attaches great importance to the cooperation with the Council of Europe (CoE). On regular basis the Ombudsman meets the different representatives of the CoE and informs them on the activities of the Institution.

For More……
 

 

 

Pakistan- Ombudsman of Sindh    District Council Hyderabad pays service dues on orders of Mr. Asad Ashraf Malik, Ombudsman Sindh

A retired government employee approached the Provincial Ombudsman Sindh, Mr. Asad Ashraf Malik with the complaint that District Council Hyderabad was not paying arrears of Pension and Dearness Allowance and delaying the matter on one pretext or the other
 For More……

 
 
 

AZERBAIJAN    Public awareness campaign on ICPD 25 Summit by Azerbaijani Ombudsman

The adoption of the International Conference on Population and Development (ICPD) Programme of Action in Egypt in 1994 created new vision and values for the sustainable development that take place in 2030 Agenda. This year, the ICPD 25 Summit will be held in Nairobi in November. With regard to the ICPD 25 Summit Azerbaijani Ombudsman organized public awareness campaign on Cairo+25 in the country. So far many regional public awareness events were organized jointly with United Nations Population Fund (UNFPA) in the regions covering 35 cities and rayons of the country. The state officials, the representatives of the NGOs and different communities took part at these events.

For More……
 
 
Hong Kong Ombudsman Ms Winnie Chiu Wai-yin
 

 

HONG KONG-CHINA   Ombudsman Hong Kong probes Leisure and Cultural Services Department’s arrangements

On August 14, the Ombudsman Ms Winnie Chiu announced a direct investigation to examine the arrangements of the Leisure and Cultural Services Department (LCSD) for depositing layout plans of public pleasure grounds in the Land Registry (LR).

For More……

 
 
 

AZERBAIJAN    Ombudsman closely cooperates with National Human Rights Commission of Korea

Azerbaijani Ombudsman closely cooperates with National Human Rights Commission of Korea and Korea International Cooperation Agency (KOICA) for capacity building of the staff.

For More……
 
 
 

TIMORE LESTE     PDHJ hosted 2nd Technical Working Group of the South East Asian NHRIs Forum

The office of the Provedor for Human Rights and Justice of Timor-Leste hosted the 2nd Techincal Working Group Meeting of the South East Asia National Human Right Institutions Forum (SEANF) from 23 – 25 July 2019. SEANF is a Forum of National Human Rights Institutions from Indonesia, Malaysia, Myanmar, the Philippines, Thailand and Timor-Leste.

For More……
 
 
 

AZERBAIJAN   Preparatory campaign for “Cairo+25” Conference launched

Preparatory campaign for the forthcoming Cairo+25 Conference to be held in Nairobi, Kenya launched by the initiative of the Ombudsman in the country. In this regard, the Ombudsman has organized regional conferences in Lankaran, Sheki, Ganja and Guba districts, by involving surrounding 35 cities and rayons, jointly with the United Nations Population Fund (UNFPA).

For More……
 
 
Hong Kong Ombudsman Ms Winnie Chiu Wai-yin
 

 

HONG KONG-CHINA    Ombudsman Hong Kong announces direct investigation on implementation of Mandatory Window Inspection Schemes

The Ombudsman, Ms Winnie Chiu, today (14 August) announced the completion of a direct investigation by the Office of The Ombudsman on the Buildings Department (BD)’s implementation of the Mandatory Window Inspection Scheme.

For More……

 
 
 

AZERBAIJAN    Ombudsman Institution of Azerbaijan closely cooperates with National Human Rights Commission of Korea

Azerbaijani Ombudsman closely cooperates with National Human Rights Commission of Korea and Korea International Cooperation Agency (KOICA) for capacity building of the staff. This year, for the second time one of the staff members of the Ombudsman Institution participated in “Capacity Building for Human Rights Policy” training program jointly organized by Korea International Cooperation Agency (KOICA) and National Human Rights Commission of Korea (NHRCK) on 4-17 July 2019, in Seul and Seongnam, South Korea.

For More……