Category Archives: AOA News Letter

3rd e-news letter September-2018

 

HONG KONG Ms Connie Lau, Ombudsman of Hong Kong and AOA Secretary is retiring from her post of Ombudsman on 31th March, 2019:

As per press release of the Government of Hong Kong Ms. Connie Lau, Ombudsman of Hong Kong is retiring from her post of Ombudsman on 31th March, 2019 due to her personal reasons. The Government of Hong Kong and her colleagues of Asian Ombudsman Association(AOA) have put forth a tribute to her for  her services rendered as Ombudsman as well as the Secretary of AOA.  She conveyed her heartfelt thanks to all members of AOA for posing trust on her as Secretary AOA and honouring her with their appreciating remarks.
For more detail…..

 

OIC Ombudsman Assocition(OICOA)  3rd Meeting of Steering Committee of OICOA was held on 10th September, 2018 in Khartoum, Sudan:

Third Meeting of the Steering Committee of OIC Ombudsman Association (OICOA) was held on 10th September 2018 in Khartoum, Sudan which was chaired by Hon’ble Judge Ahmed Abuzaid Ahmed Mohammad, President Public Grievances Chamber Sudan. Mr. Abdul Khaliq, Executive Secretary of the Association, coordinated the Meeting.

For more please ……

 

 

ASIAN OMBUDSMAN ASSOCIATION

ASIAN OMBUDSMAN ASSOCIATION 21th Meeting of Board of Director of AOA will be held on 30th October, 2018 in Baku, Republic of Azerbaijan

21st Meeting of the Board of Director of Asian Ombudsman Association will be  held in Baku, Republic of Azerbaijan on 30th October, 2018

 

Forum of Pakistan Ombudsman(FPO)  19th Meeting of FPO was held on 30th June 2018 in Azad Jammu and Kashmir

19th Meeting of Forum of Pakistan Ombudsman(FPO) was held on 30 June, 2018 at Kutton,  a Tourist Resort Neelum, Azad & Jammu Kashmir(Pakistan) . The Members of Forum Met the Hon. President AJK as well.

For more please ……

President visit to WMS on 4th October, 2018

PROVISION OF EXPEDITIOUS JUSTICE RESPONSIBILITY OF GOVERNMENT: PRESIDENT

 

President Dr. Arif Alvi Thursday 04th October, 2018 said as the provision of expeditious and inexpensive justice was the constitutional responsibility of the government. utilization of latet information technology tools was needed to improve the service delivery in this regard.

He expressed these view during his visit to Wafaqi Mohtasib Secretariat, where he was briefed in detail about its functions and activities. Wafaqi Mohtasib Syed Tahir Shahbaz and senior officers were also present on the occasion.

The President Dr. Arif Alivi ,  is chairing  the meeting with Senior officers of Wafaqi Mohtasib Secretariat, Islamabad

The President said the the institution of Wafaqi Mohtasib had a very important role in the provision of free of charge and speedy justice to the people. He said awareness compaigns should be launched so that maximum people could approach this secretariat for the free of charge and quick relief against maladministration of government organizations.

The president appreciated Wafaqi Mohtasib role for resolution of complaints at the provincial doorstep of the complainants in many districts under the Outreach Complaint Resolution System.

He expressed his satisfaction  over the initiatives of the Wafaqi Mohtasib  to examine issues and to suggest remedial measures  for improvement in the working of government departments. 

The President also commended the steps taken by Wafaqi Mohtasib for improvement in living conditions of prisoners, especially the women and children in Pakistani Jails. He highlighted that there was a need to work toward the protection of children rights in addition to discouraging domestic violence against the children. He also assured his complete support to the institution in discharge of its duties and function.

A group Photo with the President of Pakistan, Wafaqi Mohtasib and Senior Officer during  His visit to Wafaqi Mohtsib Secretariat on 04th October, 2018

The President Islamic republic of Pakistan Dr. Arif Alvi, have also recorded is view in the Visitors Book and planted sapling at Wafaqi Mohtasib Secretariat Premises. Wafaqi Mohtasib , Syed Tahir Shahbaz and the Secretary, Mr. Muhammad Asghar Chaudhary were also present at this occasion.

Pictorial Review  of the visit of Honorable President, Islamic Republic of Pakistan to Wafaqi Mohtasib Secretariat, Islamabad

OICOA meeting Khartum, Sudan

3rd Meeting of Steering Committee of OICOA was held on 10th September, 2018 in Khartoum, Sudan

                  Third Meeting of the Steering Committee of OIC Ombudsman Association (OICOA) was held on 10th September 2018 in Khartoum, Sudan which was chaired by Hon’ble Judge Ahmed Abuzaid Ahmed Mohammad, President Public Grievances Chamber Sudan. Mr. Abdul Khaliq, Executive Secretary of the Association, coordinated the Meeting.

 

 
Minutes of Meeting is ……

19th meeting FPO

19th Meeting of FPO was held on 30th June 2018 in Kutton Neelum AJK

19th Meeting of Forum of Pakistan Ombudsman(FPO) was held on 30 June, 2018 at Kutton, a Tourist Resort Neelum, Ajad & Jammu Kashmir(Pakistan) and following points were discussed in the meeting

    • Breifing on Forum of Pakistan Ombudsman and International Linkages.
    • Updation on combined building in Islamabad for Federal Tax Ombudsman, Federal Ombudsman Secretariat  for protection against Harassment at Workplace and camp Office of Insurance/Banking Ombudsman.
    • Updation on Lahore High Court Judgement with respect to Banking Mohtasib.
    • Strategy for Upcoming Board Meeting of OICOA and AOA.

    As per program, The members of forum reached on 29.06.2018 at President House Muzaffarabad AJK where they were served with “The Asrana” then they were left for Kutton Rest house P.D.O Neelum Vellay. Here they were served dinner and they take rest for the night. on the next day i.e. 30.06.2018 they attend the meeting of FPO at 11.00 am and then visit the Jagran Power House No.1.

    On the next day 01st July, 2018 left for Karin AJK where President AJK Sardar Masood Khan, address the members and distributed the shield to members of Forum



    For Pictural View ……

Ms Connie Lau Ombudsman of Hong Kong

Ms Connie Lau, Ombudsman of Hong Kong and AOA Secretary is retiring from her post Ombudsman on 31th March, 2019:

Special Administrative Region of the Government of Hong Kong have released a press news that Ms. Connie Lau,Ombudsman of Hong Kong is not interested to extend her contract upon its expiry in March, 2019 due to her personal reasons. The Chief Executive have respected Ms Lau’s decsion for her retirement while appreciation of her services rendered to Ombudsman institute, the Government thanked Ms. Lau for her outstanding leadership over the years in providing an effective channel of redress for members of the public. The Ombudsman offer fitting recommendations to help government departments and public organizations improve their governance as well as enhance the efficiency of their operation and responsiveness to public needs. The Goverment will certainly continue to render its staunch support to Ms Lau and the work of the office of the Ombudsman

She has send an email to Present AOA,Syed Tahir Shahbaz,Executive Secretary(AOA) Mr. Abdul Khaliq and all members of Asian Ombudsman Association(AOA), informing that she is leaving office of Ombudsman of Hong Kong upon expiry of her current contract on 31th March, 2019 and she need more time to look after her family. She express her great feeling and convey her heartfelt thanks to all members of AOA for getting the privilege of serving as AOA Secretary during her term. She further express that AOA aims to promote the concepts of Ombudsmanship and to encourge its development in Asia. Throughout the years, we develop and share experience in the discharge of the functions of an ombudsman through meetings, conferences and training. We also launch the E-newsletter laterly to encourge sharing and communications among members. All these could not be achieved without their cooperative efforts of Board Members and the support of our members. At this occasion, She also thanks President AOA, Syed Tahir Shahbaz for his leadership and Executive Secretary, Mr Abdul Khaliq for his efforts in co-ordinating Members.She further said that ” I am leaving with mixed feelings. While I look forward to sharing more time with my family after my term,I will certainly treasure the good memories which you have given me in the past few years. There are still some mnths before my departure and I hope to meet you and share with you in the coming events of AOA. Wishing you all the best and AOA grows from strength to strength!”

Mr. Mansour Agha Mohammadi Deputy of the office of the President, General Inspection Organization,Islamic Republic of IRAN have send best wishes of The President of General Inspection Organization (GIO) of the Islamic Republic of IRAN, H.E. Justice Naser SERAJ, to honorable Ms. Connie Lau and convey his and the staff of the Office of International Relations of the GIO, best wishes for honorable Ms. Connie Lau and appreciate all her efforts during these years which has been contributed to enhance the position of the AOA in Asia and around the world; in addition has enhanced the concept of ombudsmanship in the region.
For more detail…..

FOSPAH-1

 

OFFICE OF THE FEDERAL OMBUDSMAN SECRETARIAT FOR PROTECTION AGAINST HARASSMENT OF WOMEN AT THE WORKPLACE

1.     Ms. Kashmala Tariq appointed as Federal Ombudsperson:

        Ms. Kashmala Tariq has sworn in as the new Federal Ombudsperson for Protection against Harassment at Workplace. Oath was administered at Aiwan-e-Sadar Secretariat, Islamabad by the President on 27th February 2018.

               Ms. Kashmala Tariq started her Law practice on 21st November, 1996 with Mandviwalla& Zafar at one of the leading Law firm headed by Senator S.M. Zafar and Syed Ali Zafar.She hasserved as a Member of National Assembly for two terms (2002 -2013). As MNA, she was a very vocal and active member and tabled more than 25 legislations in the Parliament. Some of her prominent legislations especially for the plight of women include: amendment in Hudood laws, amendment in Honor killing laws, Sexual Harassment, Women empowerment lawsand Formation of National Commission for Human Rights etc.Human rights have always been her passion and in this regard she has tabled legislations which include: Child rights, Child domestic labour, Bonded labour, Protection of minorities, amendment in Pakistan citizenship laws and Rights of senior citizens etc.She had been a very active member of Standing Committee of the Parliament (Finance, Commerce and Law, Justice &Human Rights).She was the first ever Pakistani Parliamentarian who had won a foreign election (by 175 Legislators) and got elected as Chairperson, Commonwealth Women Parliamentarians in 2007 (Dehli, India).Being Chairperson, she had been very keen about Human Rights especially Women Rights and served from 2007 to 2011.She had also served as Founding member and Executive Director of the Parliamentarians Commission for Human Rights (PCHR) for about 15 years.

2.     Ms. Kashmala Tariq calling on the “Federal Ombudsman for Maladministration”

             After taking charge, Ms. Kashmala Tariq had a meeting with Mr. Syed Tahir Shehbaz, Federal Ombudsman for Maladministration at Federal Ombudsman Secretariat, Islamabad on 28th February, 2018.

3.      New Team FOSPAH:

             Team FOSPAH hosted a reception for Ambassadors, Dignities, Ombudsmen, Politicians, Commissioners, representatives of the Armed Forces at Mariano, Bahria Golf City, Islamabad.



Ms. Kashmala Tariq attended a conference for Cyber Secure, Pakistan.

Ms. Kashmala Tariq at the Values-based Education Conference 2018.

 

 4.       Joint Collaboration with Islamabad Police:

             Ms. Kashmala Tariq visited Police HQ, Islamabad for joint collaboration on harassment and gender issues. IGP Dr. Sultan AzamTemuri awarded her souvenir and assured her to extend their support for the cause.

5.        Participation of FOSPAH team at Seminar “Ending violence and harassment of women and men in the world of work”:

            Team FOSPAH was invited to speak at seminar on “C-100 and C-111 & Expert Group Meeting on ending violence and harassment of women and men in the world of work” organized by International Labour Organization (ILO) in collaboration with Care International and European Union on 15th May 2018. Representative of FOSPAH, Ms. Mehnoor Ahmedbriefed the audience about “Protection against Harassment of Women at Workplace, Act 2010” and the working of Federal Ombudsman Secretariat. Tele Voice Commercial (TVC) which is developed for the purpose of creating awareness among the stakeholders and the general work force about the Act of 2010 was also shown to the participants

6.       MOU between FOSPAH and FPCCI:

          Ms. Kashmala Tariq along with Mr. Agha Ali Abbas, Secretary Ombudsperson Secretariat held a meeting with Syed Mazhar Ali Nasir Sr. Vice President FPCCI and other office bearers of the Federation of Pakistan Chambers of Commerce and Industry (FPCCI) at FPCCI Head Office Karachi and signed an MoU for close cooperation, protection at workplace and implementation of anti-harassment laws in trade, industry and environment sector. Following this MoU, FPCCI will establish help desks to facilitate the complainants to place the manual of instruction regarding Code of Conduct at prominent places in their respective organizations. FPCCI will also conduct awareness seminars and training sessions at different cities of Pakistan regarding the anti-harassment laws.

7.    MOU between FOSPAH and CRSS:

            Federal Ombudsperson Secretariat for Protection against Harassment (FOSPAH) and The Centre for Research and Security Studies (CRSS) signed a Memorandum of Understanding (MOU) to work on harassment against women, at an Iftar dinner hosted at Islamabad Club on May 30, 2018.Under the agreement, both organisations would seek collaboration to promote enforcement mechanism of the Protection against Harassment of Women at Workplace Act 2010 and independent research, awareness campaigns, and development in Pakistan.

8.     MOU between FOSPAH and FIA Cyber Crimes Cell:

           FOSPAH hosted an Iftar Dinner at Mariano, Bahria Golf City, Islamabad on 6th June 2018. A wide range of guests including Ambassadors, Military and Civil officers, political figures and other stakeholders were present. Federal Ombudsperson, Ms. Kashmala Tariq signed an MOU with National Response Centre for Cyber Crimes; a robust wing of FIA. As every crime is going on cyber, so is harassment and preempting the need of the time FOSPAH and NR3C have devised a joint strategy to share information and work hand in hand in spreading awareness about the mutual cause.

9.   FOSPAH Vision:

         “To create safe working environment for working force that is free from Harassment, Abuse, and fulfills their right to work with dignity and earn livelihood without any fear of discrimination”

10.  How to Reach Us:

 

AOA e-News Letter

 

KOREA  Korea and Qatar expand partnership to reinforce transparency and integrity measures:

The anti-corruption bodies of Korea and Qatar agreed to share experiences and best practices in developing transparency and integrity assessment tools.

For More……
 

JAPAN  WHITE PAPER ON LOCAL PUBLIC FINANCE-2018-ILLUSTRATED:

Prefectures and municipalities (cities, towns, and villages) are the central actors in various areas of public services, including school
education, public welfare and health, police and fire services, and public works such as roads and sewage systems, thereby fulfilling a
major role in the lives of the citizens of the nation. This brochure describes the status of local public finance (which comprises collectively
the finances of individual local governments), the state of settlements for FY 2016, and the initiatives of local governments towards sound
public finances (mainly the status of the ratios for measuring their financial soundness), with particular attention given to ordinary accounts
(Public enterprises, such as water supply, transportation, and hospitals are described in the section on Local Public Enterprises).

For More……
 

INDONESIA   Ombudsman of  Republic of Indonesia Submit LAHP of Forestry Sector to Minister of  Enviroment and Forestry(LHK):

Chairman of the RI Ombudsman Prof. Amzulian Rifai delivered the Final Examination Report (LAHP) related to public complaints in the environmental and forestry sectors. The report was received directly by the Minister of Environment and Forestry (LHK) Siti Nurbaya Bakar at the RI Ombudsman Office, Jakarta, Tuesday (16/10).

For More……
 

China- Macau The Commission Against Corruption of Macao(CCAC) probes into granting of loans to Viva Macau by Industrial and Commercial Development Fund:

The CCAC, upon receiving the information provided by the Industrial and Commercial Development Fund today, has started the investigation of Viva Macau’s loan case.

For More……
 

ARMENIA Advisory Council on the Prevention of Torture discussed system of the deprivation of liberty:

Current challenges on guarantying the rights of persons deprived of liberty were discussed during the extended session of the Advisory Council on the Prevention of Torture. Particularly, fundamental issues with regard to the new procedure of the early conditional release were dealt with, such as ensuring the right of access to court.

For More……
 

ASIAN OMBUDSMAN ASSOCIATION   21th Meeting of Board of Director of AOA was held on 30th October, 2018 in Baku, Republic of Azerbaijan

21st Meeting of the Board of Director of Asian Ombudsman Association was  held in Baku, Republic of Azerbaijan on 30th October, 2018, The meeting was chaired by Syed Tahir Shahbaz, Federal Ombudsman of Pakistan and President of Asian Ombudsman Association.  Mr. Abdul Khaliq, Executive Secretary of the AOA Secretariat, coordinated the meeting. The President, AOA and Executive Secretary of AOA also visited the Milli Majlis Azerbaijan (National Assembly) on Ist November, 2018

For More……
 

REPUBLIC OF TATARSTAN  The school of legal knowledge on the topic “The rights of conscripts”

Classes of the school of legal knowledge on the topic “The rights of conscripts” took place in Leninogorsk. The Commissioner for Human Rights in the Republic of Tatarstan Sariya Saburskaya introduced the rights of conscripts, where they can go in case of problems, the challenges faced by conscripts and how to solve them.

For More……

 
Hong Kong Ombudsman Ms Connie Lau 

CHINA HONG KONG Ombudsman Hong Kong announces result of direct investigation:

The Ombudsman, Ms Connie Lau, announced last Wednesday, 14th of November, the completion of a direct investigation into the regulation of illegal burials outside permitted burial grounds (burials outside PBGs) by the Home Affairs Department and the Lands Department.

For More……
 


Provincial Ombudsman (Mohtasib) Sindh

PAKISTAN-SINDH   Directive of the Ombudsman Sindh to the Secretary School Education Department and the Inspector General of Police

Provincial Ombudsman Sindh, Honourable Mr Asad Ashraf Malik  being the custodian of public interests has took a Suo Moto action on news published in Daily Newspapers regarding alleged corporal punishment and torture with sticks upon a student of class V by the Principal of SM Grammar School Korangi Karachi.

For More……
 

Hong Kong Ombudsman Ms Connie Lau 

HONG KONG  Hong Kong Ombudsman holds press conference on investigation reports:

The Ombudsman of Hong Kong, Ms Connie Lau, held a press conference on 18 October 2018 to announce the results of a direct investigation report on “Housing Department’s arrangement for using idle spaces in public housing estates” and a full investigation report on “Transport Department’s improper arrangement for implementation of 2-way toll collection at the Lantau Link”, that caused serious traffic congestion.
 

For More……
 

ARMENIA  Human Rights Defender’s observations on recent events taking place in the country:

Fulfilling its constitution mission to guarantee and safeguard human rights the Human Rights Defender contributes to the effective functioning of the country’s entire system on human rights protection. Recent developments in the country are under due consideration of the Defender and his observations and position are now available in an official statement.

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JORDON Integrity and Anti-Corruption Commission refers the file of Al-Bashir Hospital to the prosecution:

The Board of the Jordanian Integrity and Anti-Corruption Commission (JIACC) referred to the Public Prosecution the investigation file related to the services of Al-Bashir Hospital, where investigations showed a number of suspicions of corruption and financial, administrative and legal violations involving public money.

For More……
 

 

Federal Insurance Ombudsman Pakistan   Federal Insurance Ombudsman’s Role-Important in Ensuring Justice: President

 18 October, 2018: President Dr Arif Alvi said Federal Insurance Ombudsman has an important role in provision of justice to the people. The President stated this in a meeting with Federal Insurance Ombudsman Muhammad Raees Uddin Paracha here at the Aiwan-e-Sadr .

President Alvi said use of information technology could help improve the performance and efficiency of the institution of Federal Insurance Ombudsman.

He said consumers should be given proper information about their right to appeal in case of rejection of claim.

 

 

TURKEY The Ombudsman Institution of the Republic of Turkey published its special report on Syrian refugees titled “Syrians in Turkey”:

The Ombudsman Institution of the Republic of Turkey published its special report on Syrian refugees titled “Syrians in Turkey”
For more detail…..

 

 

PAKISTAN(FEDERAL OMBUDSMAN OF PAKISTAN)   President of Islamic Republic of Pakistan, Dr. Arif Alvi visit the Federal Ombudsman Secretariat, Islamabad on 04th October,2018:

President Dr. Arif Alvi on Thursday said as the provision of expeditious and inexpensive justice was the constitutional responsibility of the government. Utilization of latest information technology tools was needed to improve the service delivery in this regard. The President  Dr. Arif Alvi also plant a sapling at Wafaqi Mohtasib Secretariat Building Wafaqi Mohtasib(Ombudman) and President of AOA Syed Tahir Shahbaz and The Secretary, Mr. Muhammad Asghar Chaudhary were also present at this occasion. 

For more please ……

 

 

PAKISTAN(FEDERAL OMBUDSMAN OF PAKISTAN)   2nd Issue of News Bulletin have been published by Federal Ombudsman Secretariat, Islamabad :

2nd Issue of News Bulletin have been published by Federal Ombudsman Secretariat, Islamabad. Following News Articles have been included in 2nd Issue of News Bulletin:

  • Ombudsman Recommends Assorted Measures to Overcome Enviremental Pollution in Coastal Area
    Report Presented in the Apex Court.
  • Ombusdman Suggests Measures to Prevent Fire Incidents at Margala Hills
    First report presented before the Honourable Chief Justice, Supreme Court of Pakistan
  • Ombudsman Firm to Protect Prisoners’Rights
    Biometric System for prisoners would be established: Syed Tahir Shahbaz
  • Complaint of an NGO Admitted for Stopping Police Raid on the Street Children of Islamabad
  • Wms Team With The Help Of UNICEF Finalises Report on ‘Kasur Tragedy and Redressal of Systemic Issues’
  • Hon’able President of Pakistan Upheld Almost All The Decisions of The Wafaqi Mohtasib
  • Ombudsman Presents Reprt Before The Apex Court onThe Large Scale Encroachment of Botancial Garden and Unplanned/Unregistered Plaza in Bani Gala
  • PHA Advised to Hand Over Possession of Apartments by End of September, 2018
  • Ombudsman Order CDA for land Acquisition of ‘Park Enclave Project’ at the earlist
    Chairman CDA asked to take disciplinary action against the Officers responsible for delay in the Scheme
  • Receipt and disposal of complaints during the quarter July-September 2018
For detail please ……

 

 

HONG KONG  Ms Connie Lau, Ombudsman of Hong Kong and AOA Secretary is retiring from her post of Ombudsman on 31th March, 2019:

As per press release of the Government of Hong Kong Ms. Connie Lau, Ombudsman of Hong Kong is retiring from her post of Ombudsman on 31th March, 2019 due to her personal reasons. The Government of Hong Kong and her colleagues of Asian Ombudsman Association(AOA) have put forth a tribute to her for  her services rendered as Ombudsman as well as the Secretary of AOA.  She conveyed her heartfelt thanks to all members of AOA for posing trust on her as Secretary AOA and honouring her with their appreciating remarks.
For more detail…..

 

OIC Ombudsman Assocition(OICOA)   3rd Meeting of Steering Committee of OICOA was held on 10th September, 2018 in Khartoum, Sudan:

Third Meeting of the Steering Committee of OIC Ombudsman Association (OICOA) was held on 10th September 2018 in Khartoum, Sudan which was chaired by Hon’ble Judge Ahmed Abuzaid Ahmed Mohammad, President Public Grievances Chamber Sudan. Mr. Abdul Khaliq, Executive Secretary of the Association, coordinated the Meeting.

For more please ……

 

 

Forum of Pakistan Ombudsman(FPO)   19th Meeting of FPO was held on 30th June 2018 in Azad Jammu and Kashmir

19th Meeting of Forum of Pakistan Ombudsman(FPO) was held on 30 June, 2018 at Kutton,  a Tourist Resort Neelum, Azad & Jammu Kashmir(Pakistan) . The Members of Forum Met the Hon. President AJK as well.

For more please ……