• Wafaqi Mohtasib addresses international seminar on the role of Ombudsman in promoting fair administration, good governance and the rule of law (11 July 2023 Bangkok)
• Ombudsmanship has taken firm roots in Pakistan
• Ombudsman institutions are functioning in Pakistan with the full support of its citizenry and the government

Wafaqi Mohtasib(Federal Ombudsman) Mr. Ejaz Ahmad Qureshi addressed an international seminar on the role of the Asian Ombudsman as a mechanism for promoting fair administration, good governance and the rule of law on 11 July 2023 at Bangkok. The seminar was held as part of the Asian Regional Meeting 2023 hosted by the International Ombudsman Institute (IOI) which is a global ombudsman body with over 200 members form across the globe. In his address to the seminar, Mr. Qureshi emphasized that the institution of Wafaqi Mohtasib was playing its due role in dispensation of administrative justice, thereby complimenting efforts of the supreme judiciary in providing justice to all citizens.

Mr. Qureshi added that the steps taken by the Wafaqi Mohtasib’s institution to check against the maladministration and administrative excesses of government agencies, in fact, contribute towards promoting good governance, the rule of law and respect for human rights. Highlighting the growth of the institution as an effective mechanism for speedy and inexpensive justice, Wafaqi Mohtasib Mr. Ejaz Ahmad Qureshi stated that it has perfected its complaints handling mechanism over the last 40 years.  The incidence of complaints has touched an all time high figure of 164,173 during 2022 and the disposal of 157,798 complaints has been unprecedented. During the first six months of the current year, it has received 90,660 complaints and disposed of 92,387 complaints including the backlog which is reflective of the public confidence in the institution.

Addressing the international seminar, Mr. Qureshi said that the ombudsmanship has taken firm roots in Pakistan. The ombudsman institutions are functioning in the country with the full support of its citizenry and the government.  He added that the Wafaqi Mohtasib’s institution meets all the given standards in terms of the Venice Principles (2019), the Paris Principles (1993) and the UN Resolution 77/224 of December 2022. Mr. Ejaz Ahmad Qureshi being the current President of the Asian Ombudsman Association (AOA),also chaired an informal meeting of the AOA members on the sidelines of the international seminar. He reiterated Pakistan’s commitment to the cause of ombudsmanship as a means to achieving the ultimate goals of good governance and the rule of law and assured the membership of an active role by AOA in strengthening cooperation within the ombudsman fraternity.