Federal Ombudsman, Ejaz Ahmad Qureshi, presided over a meeting of Regional Heads of Federal Government Departments and Investigation Officers of Regional Office during his tour to Faislabad on 22-8-2023 in which he announced the start of Informal Resolution of Disputes (IRD) program to resolve the disputes between parties through mediation and conciliation. He added that IRD program was started in some offices of Federal Ombudsman Secretariat in April, 2022 which has been very successful as 2275 cases have been resolved, whereas 127 cases are in process. Based on the success of this program, it is now being started in Faislabad.

Earlier, Federal Ombudsman was briefed that 84%of his decisions have been implemented. He appreciated the effort of the Officers of Regional Office Faislabad and cooperation of the federal government agencies in achieving this milestone and urged that this process should continue.