Hearing a suomotu matter regarding non-issuance of number plates to 300,000 vehicles in Sindh, the Ombudsman directed the Excise and Taxation Secretary to streamline the process to facilitate the general public.

The Excise Secretary Atif-ur-Rehman briefed the Ombudsman Sindh, highlighting the reasons for the backlog and steps taken to improve the situation

The founding Chief of the Citizen-Police Liaison Committee (CPLC), Nazim F. Haji, who joined the meeting through a video link, also shared his suggestions for making the situation better.

After detailed discussions and considering the suggestions made by the participants, the Ombudsman directed the Excise and Taxation Secretary to examine the feasibility of delivery of number plates to the vehicle owners through courier to address the grievances of vehicle owners and curb the corrupt practices.

The Ombudsman also asked the Sindh Excise and Taxation Department to extend and improve the service delivery and also suggested it to integrate the system with the National Database and Registration Authority (NADRA) for biometric and related facilities in the public interest

The Ombudsman also directed the Sindh Excise Department to prepare a feasibility regarding setting up of desks and one-window offices at different places to facilitate the people.

He also suggested bringing the registered motor dealers into the system to curb the corrupt practices. The Excise Department has also been directed to submit the report about the progress within one month.