The Office of the Ombudsman Punjab took proactive measures to address public complaints related to deteriorating civic infrastructure across the province. Acting on grievances received from multiple districts, the Ombudsman Punjab directed the concerned departments to undertake immediate corrective actions to restore essential public amenities.

The interventions covered the repair of damaged roads, restoration of malfunctioning street lights, cleaning and reconstruction of drainage systems, addressing uncovered water supply points, and improving waste management practices. These measures were aimed at resolving long-standing civic issues that posed risks to public safety, sanitation, and daily mobility.

An expenditure of approximately Rs. 97.2 million was incurred to bring civic amenities up to acceptable standards. The improvements resulted in safer, well-lit public spaces, enhanced pedestrian movement, improved sanitation, and a better quality of life for citizens, particularly in urban and semi-urban areas.