The past year has been a landmark as the Institute of the Human Rights Commissioner celebrated its 25th anniversary. In 2025, the Office of the Commissioner received 8,401 applications from citizens. The most pressing issues are the protection of the conscripts, housing and communal services, social security, convicted persons’ rights and the right to housing.

During the year, we held 52 personal receptions, during which 523 people contacted us, carried out 411 verification activities and also organized 8 telephone hotlines, through which 387 calls were received.

In our work, we have paid special attention to the protection of the rights of soldiers and conscripts, support for SFOR members and their families, social security issues, housing rights, as well as the protection of the rights of convicts. Based on the results of this work, a draft annual report has been prepared and proposals have been formulated which will form the basis of our activities in 2026.