PAKISTAN   Wafaqi Mohtasib Office’s working enhanced for the early resolution of Public Complaints

The Office of Wafaqi Mohtasib having 15 Regional Offices in all the provincial capitals and other important cities of Pakistan is working day and night for resolution of public complaints against federal agencies throughout Pakistan; and new initiatives are being taken to increase the scope of activities of the Wafaqi Mohtasib Secretariat (WMS) for this purpose. This was stated by the Wafaqi Mohtasib Mr. Ejaz Ahmad Qureshi while addressing Khuli Katchchery (Public Hearing) during his visit to Mansehra recently.
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HONG KONG – CHINA   Office of the Ombudsman announces results of direct investigation into civil aviation department’s regulation of paragliding activities

The Ombudsman, Ms Winnie Chiu, today (May 26) announced at a press conference the completion of a direct investigation into the regulation of paragliding activities by the Civil Aviation Department (“CAD”), and made eight recommendations for improvement to the CAD.
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MACAO – CHINA   2022 Marks the 30th Anniversary of Macao’s integrity building

2022 marks the 30th anniversary of Macao’s integrity building. The CCAC therefore specifically launched a We Chat quiz game entitled “Positive Energy of Integrity” in the hope that the public may better understand and support the work of the CCAC and will continuously inject positive energy into the probity culture of Macao. Over 25,000 games were played in the first week of launch of the activity.
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Federal Tax Ombudsman – PAKISTAN   President Dr. Arif Alvi has asked the Federal Tax Ombudsman (FTO) to raise awareness among the taxpayers about its services in providing relief against the high-handedness and injustices of tax authorities

“I advised the Mohtasib to launch awareness campaigns regularly across the country in the form of workshops, seminars, and personal visits to the relevant trade, business and investment institutions to highlight the importance of paying just and lawful taxes and to approach the Federal Tax Ombudsman for the redressal their complaints. The awareness about FTO would encourage a greater number of taxpayers to seek resolution of their grievances and complaints against tax departments,” the President expressed these views while addressing an awareness seminar regarding the services of the FTO on 13.6.2022.
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PAKISTAN   Federal Ombudsman Office expands its services through Informal Resolution of Disputes (IRD).

Under the directions of Federal Ombudsman Mr. Ejaz Ahmad Qureshi, proceedings through IRD system have started. The residents of Al-Safa Heights, Islamabad filed a complaint under IRD against the management of Al-Safa Heights for resolution of their grievances. They stated that 150 families are residing in Al-Safa Heights, its management regularly charge Rs.7000/- as service charges but they have not provided the facility of water, cleaning and lift services, due to which the residents are suffering great hardship.
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THAILAND   Thailand Ombudsman pushes the Royal Thai Police to streamline the criminal record database

In 2020, the ombudsman received a complaint from a professor and a student from the Faculty of Law, Thammasat University. It pertains to the Royal Thai Police Regulation, Regulation Code of Police Affairs excluding cases B.E. 2554, Title 32 – Fingerprinting and other amendments. This regulation requires that the information and fingerprints of suspects be kept in the criminal record database, and even when the prosecutor decides not to press charges or the court dismisses the case, the names of the suspects or innocent defendants are not automatically deleted from the criminal record database.
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REPUBLIC OF KOREA   ACRC set to implement the act on the prevention of conflict of interest related to duties of public servants to which 2 million Public Officials in about 15,000 institutions are subject

The Act on the Prevention of Conflict of Interest Related to Duties of Public Servants to which two million public officials in around 15,000 public institutions started to be implemented on May 19 in order to systematically prevent and control conflict-of-interest situations that may arise while public officials perform their duties.
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AZERBAIJAN   The Ombudsman spoke at the IX Global Baku Forum

The Human Rights Commissioner Sabina Aliyeva spoke at the panel “Human Rights, Democracy and New Challenges in the XXI century” in the IX Global Baku Forum. Ms. Aliyeva, gave broad information on the human rights reforms implemented at the national level, greeting the Forum participants.

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REPUBLIC OF KOREA   ACRC, “Anti-Corruption education completion ratio among public officials reached 95 percent last year”

It was found that 1.74 million (95%) public officials in 2,073 public institutions completed their mandatory anti-corruption education last year, a steady increase since 2016. Anti-Corruption and Civil Rights Commission (ACRC, Chairperson Jeon Hyun Heui) published its inspection results of public institution anti-corruption education completion status on May 24th.

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PUBLIC DEFENDER (OMBUDSMAN) OF GEORGIA   Public Defender’s statement on degrading conditions in Beteli home for older people

On June 17, 2022, the Public Defender’s monitoring group monitored the Tsnori Nursing Home for Older People NNLE, located in the Sighnaghi district of Kakheti. The monitoring showed that the situation in the facility is alarming and the elderly are in degrading conditions.
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MACAO – CHINA   New learning video uploaded to “Website of Corruption Prevention in the Private Sector”

In May, a new learning video was uploaded to the “website of corruption prevention in the private sector”, reminding employees that they should comply with not only the legal requirements but also codes of conduct and requirements of their companies on receiving gifts, so as to guard against committing passive bribery under the law Prevention and Suppression of Bribery in the Private Sector due to oversight.
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