• New Regional Office at Muzaffarabad (Azad Jammu & Kashmir) starts functioning.
• The people of Azad Jammu & Kashmir can lodge complaints against mal-administration of Federal Government agencies.

On the directions of the Wafaqi Mohtasib (Ombudsman), Mr. Ejaz Ahmad Qureshi, the Regional Office Muzaffarabad, Azad Jammu and Kashmir has started functioning. Now the people of AJ&K can lodge complaints against mal-administration of about 180 Federal Government agencies including WAPDA, NADRA, BISP, Pakistan Baitul Mall, Pakistan Post Office, FIA, Passport Office, EOBI etc. Previously, the people of AJ&K had to travel all the way to Islamabad Head Office to lodge their complaints against mal-administration of these agencies.

The Wafaqi Mohtasib (Ombudsman) has appointed Mr. Mansoor Qadir Dar, former Secretary, Azad Jammu and Kashmir as Incharge/Commissioner IRD of the Regional Office, Muzaffarabad to provide services to the people of AJ&K.

The Regional Office, Muzaffarabad is located at Room No. 205/206 Block No. 05, New Secretariat, Chattar Domail and the contact number of the RO is 05822-940241. Complainants can also consult Wafaqi Mohtasib’s Website www.mohtasib.gov.pk or can send their complaints through mobile app or e-mail wmsromzd@gmail.com.