The Office of the Commissioner for Human Rights in the Republic of Tatarstan received an appeal from citizen T., a resident of the village of Blagovatnoye, Nizhnekamsk District. She contacted us in the interests of her mother, citizen R., born in 1957.

According to the applicant, despite persistent visual impairment confirmed by an examination at the Prozrenie clinic in Nizhnekamsk, her mother had been unable to obtain a referral for a medical and social examination for a long time. All the necessary documents were provided to the local therapist, tests were taken, but the issue remained unresolved.

We contacted the Ministry of Health of the Republic of Tatarstan with a request to look into the situation. During the investigation, the information contained in the appeal was confirmed. The delay in issuing a referral for a medical and social examination was due to the lack of a full package of documents and a consultation with a neurologist, as well as the temporary absence of the attending physician.

After the intervention, the situation was resolved. Citizen R. underwent the necessary examination, and from March 12, 2025, she was assigned Group I disability for a general disease indefinitely. An individual rehabilitation and habilitation program was also developed for her.

The chief physician of the Kamsko-Polyanskaya District Hospital was instructed to strengthen control over compliance with the deadlines for referral to the Medical and Social Expertise, as well as to conduct explanatory work with medical personnel.

Timely and qualified access to medical and expert assistance is an inalienable right of every citizen!