• INSPECTION TEAM EXPRESSES SERIOUS CONCERN OVER POOR CONDITION OF WARDS, LACK OF CLEANLINESS IN PIMS HOSPITAL
• OUT SOURCING LEADS TO DETERIORATION IN QUALITY OF SERVICES
• DIRECTS HOSPITAL ADMINISTRATION TO INITIATE URGENT REMEDIAL MEASURES

Islamabad: 18 November 2025 – Federal Ombudsman’s Inspection Team, which visited the PIMS Hospital here today, expresses its serious concern over the appalling state of affairs prevailing in the federal capital’s main Hospital especially the lack of cleanliness and unhygienic conditions in the wards and directed the hospital administration to initiate urgent remedial measures for arresting the declining trends.

Headed by its Director General, Mr. Ashfaq Ahmad the 5-member Team visited the hospital under the directions of the Wafaqi Mohtasib, Mr. Ejaz Ahmad Qureshi. It went round various wards and sections of the Hospital to look into the complaints of maladministration emanating therefrom. It was found that the outsourcing of various sections has led to marked deterioration in the quality of services available there.

On its arrival, the Inspection Team witnessed huge crowd of patients in nearly every department of the hospital. Similarly, a pandemonium was witnessed in the departments which were out sourced earlier as their performance remained pathetic. Moreover, the stretchers and wheelchairs in the emergency department were also not up to the mark. Keeping in view the pathetic conditions prevailing there, the Inspection Team directed that in future all contracts for outsourcing must be awarded after carefully reviewing the credentials and performance of the private companies concerned.

The Inspection Team also instructed that a token system may be introduced in the hospital’s lab in view of the rapidly growing number of patients. It also instructed that the number of ECG rooms may be increased from 3 to 5, providing a separate facility for the ladies. The Team further asked the administration to hand over the swindlers and beggars sneaking into the hospital to police and also to take immediate steps for dealing with the menace of stray dogs roaming around.

Earlier, the Team was informed in a briefing that two MRI machines and 28 machines for ultrasound are functional in the Hospital. The administration further stated that 93 vacancies of the doctors have been filled through the FPSC. Similarly, appointments have been made to fill 113 non-gazetted posts while some posts are still lying vacant. The Team was informed that nearly 10,000 patients visit the hospital daily, putting great stress on its meagre resources. It said that the gynae ward alone has to conduct ultrasound of more than 3,000 patients daily. The Inspection Team directed that the process of recruitment may be expedited for filling the remaining vacancies with highest consideration for merit and transparency in the entire exercise.