102nd E-News Letter of Asian Ombudsman Association February 2026
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PAKISTAN TANZANIAN TAX OMBUDSMAN DELEGATION VISITS WAFAQI MOHTASIB’S OFFICE.Islamabad: 18 February 2026 – Owing to persistent efforts for speedy resolution of public complaints, the Institution of Wafaqi Mohtasib has emerged as the poor man’s court, enjoying the trust and confidence of the general public. |
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HONG KONG OMBUDSMAN ANNOUNCES RESULTS OF DIRECT INVESTIGATION OPERATION INTO EFFECTIVENESS OF ADMINISTRATIVE SUPPORT PROVIDED FOR COMPLAINT HANDLING BY SECRETARIAT OF MEDICAL COUNCIL OF HONG KONG UNDER DEPARTMENT OF HEALTH AND DEPARTMENT OF HEALTH’S REGULATORY ROLE.The Ombudsman, Mr. Jack Chan, today (5 February) announced the completion of a direct investigation operation into the effectiveness of administrative support provided for complaint handling by the Secretariat of the Medical Council of Hong Kong (“MCHK”) under the Department of Health (“DH”), and the DH’s regulatory role. |
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MACAO COMMISSIONER AO IEONG SEONG MEETS WITH DIRECTOR OF PUBLIC PROSECUTIONS OF HONG KONG, MS. YANG MEI KEI.The Commissioner Against Corruption, Ao Ieong Seong, welcomed a delegation from the Department of Justice led by the Director of Public Prosecutions of the Hong Kong SAR, Yang Mei Kei, at the integrity education base of the Branch Office in Taipa of the CCAC this afternoon (11th February). |
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REPUBLIC OF KOREA OLD COMPLAINTS AND INCREASING COLLECTIVE CONFLICTS WILL BE ADDRESSED, AS ACRC OPERATES THE “COLLECTIVE CONFLICT MEDIATION BUREAU” IN EARNEST.The Collective Conflict Mediation Bureau under the Anti-Corruption and Civil Rights Commission (ACRC, Acting Chairperson Han Sam Suk) officially launches on Jan 27th to specifically address old, habitual complaints that are being filed repeatedly along with the complex, fierce complaints on collective conflict which happen during the people’s daily livelihood. |
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TURKIYE CCHIEF OMBUDSMAN MR. MEHMET AKARCA AND THE ACCOMPANYING DELEGATION MET WITH PUBLIC.Chief Ombudsman Mr. Mehmet Akarca, Ombudsmen Mr. Ertunç Erkan Balta, Mr. Abdullah Cengiz Makas, Mr. Özcan Yıldız and the Secretary General of the Ombudsman Institution Mr. Mehmet Doğan, met with public in Çorum on 4 February 2026, in Sakarya on 11 February 2026, and in Düzce on 12 February 2026. |
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MACAO CCAC RELEASES INQUIRY FINDINGS ON THE CONSTRUCTION PROJECT ON LAND PLOT 134 OF ZAPE.The CCAC completed the inquiry into the construction project located at Avenida do Dr. Rodrigo Rodrigues No. 465-513 (i.e. “Land Plot 134 of ZAPE”). The CCAC verified that the Public Administration had already suggested the maximum building height on the land plot be lowered from 90 metres in the original plan to 60 metres in response to the intervention of the United Nations Educational, Scientific and Cultural Organization (UNESCO) World Heritage Centre. |
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REPUBLIC OF KOREA ACRC HAS BEEN ALLOCATED A BUDGET OF KRW 111.7B FOR 2026
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OMBUDSMAN PUNJAB (PAKISTAN) INAUGURATION OF RENOVATED REGIONAL OFFICE IN SHEIKHUPURA.12 February 2026, Sheikhupura: The Office of the Ombudsman Punjab conducted an inauguration ceremony of the renovated Regional Office Sheikhupura. The inauguration was carried out by Ombudsman Punjab, Ms. Ayesha Hamid, accompanied by Mr. Kaiser Saleem, Secretary, and Advisor Sheikhupura Regional Office, Malik Muhammad Aslam. |
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TATARSTAN THE EXPERT COUNCIL, TOOK STOCK OF THE WORK OF THE INSTITUTE OF THE HUMAN RIGHTS COMMISSIONER IN THE REPUBLIC OF TATARSTAN FOR 2025.The past year has been a landmark as the Institute of the Human Rights Commissioner celebrated its 25th anniversary. In 2025, the Office of the Commissioner received 8,401 applications from citizens. The most pressing issues are the protection of the conscripts, housing and communal services, social security, convicted persons’ rights and the right to housing. |
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AZERBAIJAN THE OMBUDSMAN HAS PRESENTED THE 2025 ANNUAL REPORT.According to Article 14 of the Constitutional Law of Azerbaijan “On the Ombudsman of Azerbaijan,” the 2025 annual report of the Ombudsman on the protection of human rights in the Republic of Azerbaijan has been prepared. No later than two months after the end of the current year, the Ombudsman submits the annual report to the President of the Republic of Azerbaijan and presents it to the Parliament. The annual report is also submitted to the Cabinet of Ministers, the Constitutional Court, the Supreme Court, and the Prosecutor General. |
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TURKIYE CHIEF OMBUDSMAN OF TÜRKIYE MR. MEHMET AKARCA PRESENTED THE “2025 ANNUAL REPORT” OF THE OMBUDSMAN INSTITUTION TO THE JOINT PARLIAMENTARY COMMITTEE.Chief Ombudsman of Türkiye Mr. Mehmet Akarca presented the “2025 Annual Report” of the Ombudsman Institution to the Joint Committee, composed of the members of the Petition Committee and the Human Rights Inquiry Committee of the Grand National Assembly of Türkiye (GNAT), on 10 February 2026. |
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TATARSTAN WORK OF SOCIAL ASSISTANTS: RESULTS OF THE WEEK IN VARIOUS DISTRICTS OF THE REPUBLIC.Last week Social Assistants worked actively in various districts of the Republic: |
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UZBEKISTAN DEPUTIES ELECT THE COMMISSIONER FOR HUMAN RIGHTS.At a regular plenary session of the Legislative Chamber of the Oliy Majlis, deputies considered the issue of electing the Authorized Person of the Oliy Majlis of the Republic of Uzbekistan for Human Rights (Ombudsman). |
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AZERBAIJAN AN AWARENESS-RAISING EVENT ON THE PROTECTION OF THE RIGHT TO ACCESS INFORMATION WAS HELD IN SHIRVAN CITY.The Ombudsman Institution of Azerbaijan organized an awareness-raising event on the protection of the right to access information in Shirvan city. Lamiya Zeynalova, Head of the Department for the Protection of the Right to Access Information of the Ombudsman Office and other staff members spoke about key provisions of the Law of the Republic of Azerbaijan “On Access to Information:” and the rights and obligations of information holders, review procedures for information requests, including their enforcement timeframes, as well as the practical application of the relevant legislative requirements. |
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OMBUDSMAN PUNJAB (PAKISTAN) INTERNATIONAL ENGAGEMENT ON ADMINISTRATIVE JUSTICE AND GRIEVANCE REDRESSAL.Ms. Ayesha Hamid, Ombudsman Punjab and First Vice President of the International Ombudsman Institute (IOI) attended the Ombudsman Stakeholder Conference and Technical Workshop hosted virtually by the Office of the Ombudsman, Liberia as a key speaker. |
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TIMOR-LESTE WELCOMES GOVERNMENT DECISION TO SUSPEND PNTL RECRUITMENT.Dí1i, 12 February 2026— On 11 February 2026, the IX Constitutional Government, through the Council of Ministers, approved a draft Government Resolution presented by the Minister of Interior, Francisco da Costa Guterres, temporarily suspending the Public Recruitment for Admission to the Training Course for Officers of the National Police of Timor-Leste (PNTL) and establishing an independent commission, comprising national and international members, to conduct a comprehensive investigation. |
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UZBEKISTAN THE OMBUDSMAN’S 2025 ACTIVITY REPORT DISCUSSED AT FACTION MEETINGS.On 9 February 2026, the report of the Commissioner of the Oliy Majlis for Human Rights (Ombudsman) on activities in 2025 was reviewed at the meetings of the factions of the Ecological Party of Uzbekistan, the Democratic Party “Milliy Tiklanish,” the People’s Democratic Party of Uzbekistan, the Social Democratic Party “Adolat,” and UzLiDeP in the Legislative Chamber of the Oliy Majlis. |