61TH E-NEWS LETTER OF ASIAN OMBUDSMAN ASSOCIATION (AOA) September 2022

60th e-newsletter of Asian Ombudsman

PAKISTAN First ever Empirical Study submitted to Wafaqi Mohtasib regarding the Plight of Street Children in Islamabad

The Federal Ombudsman has directed all concerned agencies of the Federal Govt. to implement the recommendations of the study report on “Plight of Street Children” in Islamabad prepared by the task force constituted by him. He was addressing a press conference in his office wherein the background of the study, its salient findings and key recommendations were brought out by him. He vowed to ensure the implementation of the recommendations. The study sets out priorities and gives evidence-based recommendations to the key stakeholders & government agencies.
For more See……

PAKISTAN-Federal Tax Ombudsman FTO Takes Notice of FBR’s Harsh Treatment Towards Senior Citizen

An old lady, who is a compliant taxpayer before Tax Ombudsman, was burdened with multiple audit notices for the tax year 2016. She was engaged in the textile manufacturing business when the final show cause notice for compliance was issued. The complainant applied for an extension which was rejected and an ex-parte order was passed asking for Rs. 2.7 million. However, all the relevant details of purchases and expenses were not only filed but also duly examined by the officer but the ex-parte order was passed without considering the details available on record.
For more See……

Hong Kong Office of the Ombudsman announces results of Direct Investigation into problem of alleged illegal operation of Kaito Ferry Service

The Ombudsman, Ms Winnie Chiu, today (1 September) announced at a press conference the completion of a direct investigation into the problem of alleged illegal operation of kaito ferry service, and made 10 recommendations for improvement to the Marine Department (MD) and the Transport Department (TD).In general, kaito service is the mode of point-to-point marine transport charging passengers’ separate fares for commuting to and from remote destinations in Hong Kong that are largely inaccessible by roads. Operators are required to apply for kaito ferry service licences from the TD and provide the service with specified vessels.
For more See……

MACAU – CHINA CCAC held 12 seminars on integrity for public servants and private sectors as well as 11 seminars and activities on integrity for teenagers

In September 2022, the CCAC held 12 seminars on integrity for public servants and private sectors as well as 11 seminars and activities on integrity for teenagers, which recorded a total of 1,240 participants.
In addition to holding seminars, the promotion and education work carried out by CCAC in September mainly included the following:
For more See……

KOREA ACRC designated 14 Public Institutions for Test Operation of the Integrity and Ethics Compliance Program to Enhance Transparency of Public Institutions

T14 public institutions, including Incheon International Airport Corporation and Korea Railroad Corporation, were designated to implement a test operation of the Integrity and Ethics Compliance Program, aiming to enhance transparency and integrity management of public institutions.
For more See……

Hong Kong Office of the Ombudsman announces result of Direct Investigation into Problem of Abandoned Vehicles on Government Land

The Ombudsman, Ms Winnie Chiu, today (1 September) announced the completion of a direct investigation into the problem of abandoned vehicles on government land and made 7 recommendations for improvement to the Government.
Unwanted vehicles being left in public parking spaces, on public roads or pavement for prolonged periods is a persistent and prevalent problem in Hong Kong.

For more See……

THAILAND Thailand Ombudsman Office signed a MOU with the Bangkok Metropolitan Administration to swiftly and effectively solve complaints

On August 10, 2022, Mr. Somsak Suwansujarit, the Chief Ombudsman of Thailand and Mr. Chadchart Sittipunt, the governor of Bangkok, jointly signed a collaborative MOU between the Office of the Ombudsman and the Bangkok Metropolitan Administration (BMA). With Associate Professor Issaree Hunsacharoonroj and Mr. Songsak Saicheua, Ombudsmen of Thailand, along with the executives of both organisations attending the signing ceremony.
For more See……

INDONESIA The Ombudsman of the Republic of Indonesia asks The Ministry of Trade to immediately revoke the CPO DMO

The Indonesian Ombudsman asked the Ministry of Trade (Kemendag) to immediately revoke the Crude Palm Oil (CPO) Domestic Market Obligation (DMO) policy.
Member of the Ombudsman of the Republic of Indonesia Yeka Hendra Fatika assessed that the DMO CPO policy was not a cure in terms of maintaining stock availability and stability of cooking oil prices in Indonesia.

For more See……

AZERBAIJAN Ombudsman Received the Head of the International Organization for Migration Country Office

Ombudsman Sabina Aliyeva received the head of the International Organization for Migration (IOM) country office Mr. Vladimir Gjorgjiev.
At the meeting, the sides discussed the issues of the extension of effective collaboration and determining joint activity direction in the field of migration.

For more See……

INDONESIA Monitor Cikarang District Court, RI Ombudsman: Operators must apply Service Standards

The Chairman of the Indonesian Ombudsman, Mokhammad Najih said that service providers must have service standards that can be accessed openly by the public. This was conveyed by Najih in the Public Service Monitoring activity to the Cikarang District Court, West Java, Tuesday (13/9/2022).
For more See……

Georgia Public Defender’s Office Reelected Member of Bureau of European Network of Ombudsmen For Children (ENOC)

On September 19-21, 2022, Ketevan Sokhadze, a representative of the Public Defender, participated in the 26th Annual Conference and General Assembly of the European Network of Ombudspersons for Children (ENOC), which was held in Reykjavik, the capital of Iceland.
For more See……